Tiner speech does little to disseminate growing blame culture

Of all the things asked of product providers over the years, FSA chief John Tiner's request for a to...

Of all the things asked of product providers over the years, FSA chief John Tiner's request for a touch of mindreading stretches the bounds of reality. In his recent speech at the FSA's Asset Management conference, Tiner said firms would be well advised to think carefully about different advisers' abilities to understand and explain product features. Not only is this somewhat insulting to the adviser community, but the FSA is asking for yet another level of complexity at the product design stage. Surely the key issue in building products should be meeting people's needs rather than mak...