Restoring trust in a beleaguered industry

After introducing their two-year report into the state of the financial services industry, Richard Sykes and Mark Goyder took questions from the audience

Earlier this month, a two-year inquiry into the state of the UK investment industry came to its conclusions and these did not paint a healthy picture. The report, headed by former GlaxoSmithKline chairman Richard Sykes, suggested confidence in financial services is at a low and even the reputation of the City of London as a trustworthy centre of international finance is under threat. While the bear market has obviously not helped create confidence, it suggested the malaise runs deeper than several years of poor stock market returns. The inquiry, which interviewed 500 people in the cours...