Psigma targets Barclays Wealth's 'lighter touch' sub £500,000 clients

Laura Dew
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Psigma Investment Management has made a play for Barclays Wealth clients with less than £500,000, after the bank itself scrapped its bespoke service for lower net worth clients.

Wealth manager Psigma said it was "dismayed" by Barclay Wealth's actions late last year when it decided to service clients with less than £500,000 via a call centre instead of a private banker. John Howard-Smith, chief executive of Psigma, said: "In our view, half a million pounds is still a lot of money and deserves a personalised service. We do not believe clients should be commoditised and are dismayed by Barclays Wealth's decision to handle these clients from a regional call centre.  "This move goes back to the age-old argument that people with this sort of wealth should be treate...

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