FOS

The Financial Ombudsman Service's (FOS) chief ombudsman and chief executive Natalie Ceeney is to step down after four years in office.

Network Pi Financial has lost another case at the Financial Ombudsman Service (FOS), this time over advice one of its appointed representatives gave to a World War II veteran to invest £90,000 in an unregulated collective investment scheme (UCIS).

The Financial Ombudsman Service (FOS) has rejected only one claim at decision stage against advice to invest in Arch cru, since it has started publishing complaints decisions in April.

The Financial Ombudsman Service (FOS) threw out two-thirds of gripes against the most complained-about advisory groups in the first half of 2013, figures show.

RISK OFF

The Financial Ombudsman Service (FOS) has seen a 179% increase in complaints about financial products and services in the first quarter of the 2013/14 financial year.

Advisers have seen the number of complaints against them soar over the past year, however figures show that more than half of the cases were dropped by the ombudsman.

The Financial Ombudsman Service (FOS) has ruled in favour of five clients who invested almost £2.6m via their IFA 20Twenty Independent in a film scheme.

Jamie Smith, chairman of the UK Structured Products Association, asks: Is it time the consumer press were made more accountable for their coverage of structured products?

The Financial Ombudsman Service (FOS) is proposing to increase the individual fee for firms who have complaints against them from £500 to £550 per case, but will also up the number of 'free' cases to 25.