Arch Cru: When (and why) advice claims are rejected by the FOS

The Financial Ombudsman Service (FOS) has rejected five out of 43 claims at decision stage against advice to invest in Arch Cru since it started publishing complaints decisions last April, its data has shown.

The rejected claims were all dated between July and December last year. They involved two claims against Charles Stanley Financial Solutions (previously Griffiths & Armour Financial Services), and one each against Positive Solutions, Origen and The Whitechurch Network. Ombudsman decisions are only published once they have reached the decision stage, after one of the participants challenges the adjudicator's first ruling. Here is why the FOS found in favour of the firm in these five cases. The Whitechurch Network An investor said her adviser - an appointed representative of The...