FCA outlines five steps for handling insistent clients

Proposes to have separate suitability reports

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The regulator proposed advisers should produce two separate suitability reports for the advice acted against and any subsequent advice
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The regulator proposed advisers should produce two separate suitability reports for the advice acted against and any subsequent advice

The Financial Conduct Authority (FCA) has proposed five steps advisers should take to help protect themselves when doing business with insistent clients.

In an effort to "increase confidence" among advisers and providers on its expectations on dealing with insistent clients, the regulator laid out what is set to become official FCA Handbook guidance...

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