Technical glitch leaves Hargreaves clients unable to trade Royal Mail shares

clock

Technical problems on Hargreaves Lansdown's website have frustrated investors who are trying to trade Royal Mail shares this morning.

On the first day of the shares in the newly privatised business trading on the grey market, before they officially go live on Tuesday, some Hargreaves clients have been unable to log in to their accounts as the website saw a surge in traffic. In a series of tweets, the discount broker said the Royal Mail share offer had created "unprecedented interest" and it is "working hard to solve the problem". "All available staff are working on dealing lines and website, we are trading by phone but delays getting through, our sincere apologies," a second tweet read. Later the group posted: "W...

To continue reading this article...

Join Investment Week for free

  • Unlimited access to real-time news, analysis and opinion from the investment industry, including the Sustainable Hub covering fund news from the ESG space
  • Get ahead of regulatory and technological changes affecting fund management
  • Important and breaking news stories selected by the editors delivered straight to your inbox each day
  • Weekly members-only newsletter with exclusive opinion pieces from leading industry experts
  • Be the first to hear about our extensive events schedule and awards programmes

Join now

 

Already an Investment Week
member?

Login

More on Equities

Stock pickers urge caution over rapid return to US equities

Stock pickers urge caution over rapid return to US equities

Quilter and Fidelity

Linus Uhlig
clock 01 July 2025 • 1 min read
Deep Dive: US equities may not have peaked but do require greater selectivity

Deep Dive: US equities may not have peaked but do require greater selectivity

Amid equity rebalancing

Linus Uhlig
clock 13 June 2025 • 4 min read
Partner Insight: Robeco Emerging Markets Equities strategy - Targeting alpha in a new world of growth

Partner Insight: Robeco Emerging Markets Equities strategy - Targeting alpha in a new world of growth

Jan de Bruijn, Director, Emerging Market Equities, Robeco
clock 06 June 2025 • 5 min read
Trustpilot