Safely shopping online and the relocation to work from home has forced an acceleration of global digitalisation programmes some believe has put transformation forward half a decade. This is the irreversible new normal investors need to get behind. "What happened back in March could perhaps best be compared with a swimming pool. A year ago, we were merely dipping our toes. Covid-19 pushed us in, and now we are swimming," Frank Elderson, director of supervision at De Nederlandsche Bank told the SSM Roundtable in September, on how the pandemic has sped up digitalisation in banking. All industries...
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