FOS chair refuses to explain former CEO's sudden departure

TSC slams Manzoor's 'disrespectful' assertion

Isabel Baxter
clock • 3 min read

Despite Financial Ombudsman Service (FOS) chair Zahida Manzoor’s refusal to answer the Treasury Committee’s questions in a recent evidence session on former CEO Abby Thomas’ sudden departure, its report concluded that she was dismissed from her role due to a “collapse in confidence”.

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