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Irvine Grey ALIA (Dip) Medimoneycare Independent Financial Advisers Sir, As IFAs, we spend a disp...

Irvine Grey ALIA (Dip) Medimoneycare Independent Financial Advisers Sir, As IFAs, we spend a disproportionate amount of our time sorting out problems created by providers. Let me illustrate. Scottish Mutual has closed its with-profits fund to new business. Our clients who hold investments in the with-profits are receiving their annual statements showing that since March they have not been receiving any bonuses. I called the helpdesk for some answers. I started by asking when we could reasonably expect the situation to change and see new bonuses added. "No idea" was the response. I cou...