Lessons to be learnt

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Dear Sir, I can't help despairing over product providers, networks, and some IFAs, as to whether th...

Dear Sir, I can't help despairing over product providers, networks, and some IFAs, as to whether they will ever learn the most important lesson of running a business: look after your clients and they will look after you. IFAs are continually criticised for poor advice but I suspect that this normally only tends to happen when the adviser forgets to look after the client and puts his or her own well-being first. Product providers are the guiltiest in my opinion. Some examples are the advertising of in-vogue funds that have arguably reached their sell-by date, the dropping of products and s...

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