Is trust still an issue for financial services?

We pose this question because trust is a word often used in relation to the financial services indus...

We pose this question because trust is a word often used in relation to the financial services industry but never in a positive way. It was for exactly this reason that four years ago, Incisive Media, publisher of Investment Week, established Gold Standards as a way of judging best practice among providers. The overriding objective was to prove to a sceptical outside world that there were, and are, financial services companies the average person can and should trust. Past recipients of a Gold Standard award include global giants such as JPMorgan and Fidelity, more UK-focused businesses ...