Bank of Scotland unfairly double billed customers says judge


Bank of Scotland has been unfairly double billing customers who fell behind on their mortgages, a High Court judge in Belfast has ruled.

In a scathing verdict, Master Ellison said the bank's behaviour had been "unconscionable", the BBC reports. He said it had caused borrowers to be "plunged into depression". The findings could have implications for thousands of Bank of Scotland mortgage holders across the UK. The Housing Rights Service which took the case said if the bank's practice had gone unchallenged, many borrowers would have lost their homes. The bank is a major mortgage lender in Northern Ireland under the Halifax brand, and is ultimately owned by the Lloyds Banking group. The case focused on the way it...

To continue reading this article...

Join Investment Week for free

  • Unlimited access to real-time news, analysis and opinion from the investment industry, including the Sustainable Hub covering fund news from the ESG space
  • Get ahead of regulatory and technological changes affecting fund management
  • Important and breaking news stories selected by the editors delivered straight to your inbox each day
  • Weekly members-only newsletter with exclusive opinion pieces from leading industry experts
  • Be the first to hear about our extensive events schedule and awards programmes

Join now


Already an Investment Week


More on Mortgages

St James's Place partners with Metro Bank for mortgage product launch

Exclusive to current clients

Jayna Rana
clock 25 April 2016 • 2 min read

Could we soon see the return of MBS?

Could we soon see the return of MBS?

Annabelle Williams
clock 07 October 2014 •

Govt fast-tracks Help to Buy launch by three months

The second part of the Help to Buy scheme will be available from next week after the government brought forward the launch date by three months.

clock 30 September 2013 •