After working for over 30 years in the financial services industry it is easy to see that some peopl...
After working for over 30 years in the financial services industry it is easy to see that some people think increasing headcount will increase income, and therefore profitability. Sadly this can be a course towards ruin. Firstly, it is essential to analyse the business as far as possible, by comparing income against expenditure for either the whole of the business, or for the practice or department that you are in charge of. This analysis must include everything that contributes towards the profitability down to the costs of pens, paperclips and daily Financial Times - if applicable. The a...
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