International approach could keep firms afloat

outsourcing

An IFA setting up a call centre in India may have sounded far-fetched a few years ago but pressures on margins have made it a distinct possibility and one that could pay dividends if done properly

The inexorable rise in the number of jobs moving offshore has become a regular feature in the columns of the press, particularly over the past 12 months. The economic rationale for such a move seems obvious to even the most superficial study but has the detail been thought through? How should businesses considering offshore operations approach such a strategy so as to avoid the early pitfalls? The offshore phenomenon is not new. The manufacturing industry has been benefiting from the lower cost infrastructure offered by emerging markets for many years. The latest moves have mainly been in ...