Barclays named and shamed at top of FCA complaints list

Barclays has been named as the Financial Conduct Authority's (FCA) most complained about firm for the second half of last year.

The figures show that there were 3,422,384 complaints over the period, an increase of 1% on the first half of 2012. The top five most complained about financial firms, in terms of the number of complaints seen in the second half of 2012, are: 1. Barclays - 414,302 (a decrease of 6% since the first half of 2012) 2. Lloyds TSB - 349,386 (a decrease of 19% since the first half of 2012) 3. Bank of Scotland - 338,912 (a decrease of 7% since the first half of 2012) 4. MBNA Limited - 270,486 (a decrease of 3% since the first half of 2012) 5. Santander UK - 237,923 (a decrease of ...