Education is the key

Improving financial literacy from school classrooms to the product providers' back offices is a must

Working for Amicus, I am struck by the importance of having professional staff. The existing arrangements at many employers are largely hit and miss. Employers jump when the FSA tells them to on compliance, they spend a small fortune on recruitment and retention in labour market hot spots and what is left of the training and development budget goes on management development schemes. This leaves most back office staff out of the loop to do what they can by way of personal development, often completely unassisted by the employer. One of the main beefs of financial advisers is the poor qua...