Many mis-selling problems arise from the failure to effectively communicate likely outcomes and the risks involved to the end investor.
This might be a sexist thing to say, but I don't really think Downton Abbey is a bloke kind of programme.
This week we have made a conscious effort to buck the media's trend for negative headlines and warnings of the dangers ahead.
Emerging market currencies fell sharply during September after holding up pretty well through August. Developing market exchange rates even lost ground against the euro, despite Europe being the focus of market fears.
How clever are your clients? I am not asking if they have degrees or MBAs, more how sophisticated are they in terms of their understanding of financial products? I am guessing the answer is generally: "not very sophisticated".
What price, one price? A neat consumerist or political slogan perhaps, or something rather more serious?
What the recent FSA Guidance Note on investor risk profiling made clear was that it is useless to spend time assessing a customer's attitude to investment risk unless at least equal attention is given to ensuring the investment recommended matches the...