The FSA is investigating government-backed Lloyds Banking Group and RBS over poor complaints handling.
The City regulator found evidence they were rewarding staff who put bonuses before the fair handling of customer disputes or whose senior managers took little interest in complaint resolution, the Financial...
Sandro Pierri joins as global head of client group
As the crowdfunding community awaits the arrival of the Financial Conduct Authority's (FCA) review of current regulations for the industry, Downing Crowd's head of crowdfunding Julia Groves looks at what consumers and the sector really need from the regulator...
Inevitable recession will wreak 'havoc'
Along with two other appointments
30 years' experience in wealth management