M&G latest to launch new service
I am starting a one-man campaign against terms and conditions - not just in financial services, but in life in general.
Regulation is not helping
Majid Shabir, CEO of Instinct Studios, argues ditching jargon is an important part of communication, but using technology and creative design to turn data into meaningful information will help support investors in making properly informed financial decisions....
Ever since the dotcom crisis at the turn of the century, regulators have struggled with getting the right 'culture' into the industry, writes Lawrence Gosling.
The chair of the Financial Services Consumer Panel (FSCP) has offered harsh criticism of firms' efforts to improve how they deal with clients, saying most have not embraced the idea of treating customers fairly.
Graham Dow, head of investment group relationships at Standard Life, looks at the true nature of newly-transparent fund deals.