'Satisfaction' as a basis of payment too vague by half

Leader

The suggestion product providers be paid according to the level of satisfaction a product gives seem...

The suggestion product providers be paid according to the level of satisfaction a product gives seems to be taking the nanny state to every greater extremes. How a level of satisfaction is defined in the first place is an issue the Treasury Select Committee doesn't begin to address. But what other industry allows customers to use the product for so long, and then ask for a refund under some so-called vague definition of a lack of satisfaction? If this were applied to the financial services industry, it would result in a level of farce not seen since Hoover offered free flights to New Yo...