A question of trust

Richard Romer-Lee looks at what the financial services industry can do to regain investors' trust

I was in Edinburgh a couple of weeks ago chairing a debate on "What can the financial services industry do to rebuild trust with investors?" A challenging task indeed. Fortunately, we had a panel comprising Colin McLean of SVM, John Moore of Brewin Dolphin, Stephen Moore of Julius Baer and Alistair Hall of Ignis - a manufacturer, a buyer, a distributor and a seller. What is more, the audience was replete with learned luminaries from across the public and private sector, all of an investment-making or consuming persuasion. Communication was a big theme. Such as explaining what might happ...