Culture is a necessity for financial services firms, not a 'nice to have'

Real action to rebuild better work environment needed

clock • 4 min read
Olivia Fahy of TCC Group
Image:

Olivia Fahy of TCC Group

The FCA has put the importance of fostering a healthy culture at the heart of its agenda for businesses. The regulator wants firms to adopt healthy cultures – characterised by purpose, psychological safety, diversity and inclusion, and underpinned by effective leadership and governance.

Rather than simply viewing work to improve culture as a regulatory hoop to jump through, they want mindsets to shift, so that businesses see its overarching value. While it remains up to each individual...

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