FCA's Megan Butler gives punchy warning on 'phoenixing' and 'lifeboating'

Director's pledge to target poor working practices

Hannah Godfrey
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FCA executive director Megan Butler
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FCA executive director Megan Butler

Megan Butler has warned advisers "we'll be onto you" should they carry out behaviour such as 'phoenixing', 'lifeboating' or setting up claims management companies to handle complaints against them.

Speaking at the Personal Investment Management and Financial Advice's (PIMFA) inaugural Virtual Fest on Thursday (4 June), the Financial Conduct Authority (FCA) executive director gave firms a punchy warning...

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