Bev Shah: Making room for EQ

Incorporating emotional intelligence in decision making

Hands up if you remember taking an IQ test? Filling in those little multiple-choice boxes, then waiting for a number to emerge and tell you how smart you were?

Even the BBC got in on it with the hugely popular Test the Nation quiz.  If the number was sufficiently high, you were officially clever and more likely to enjoy success in later life. But if the number was a bit low - disaster. Your professional future at the very least suddenly did not look so bright.  Those of us working in asset and investment management are firmly in the business of numbers and data, so it comes as little surprise that the use of IQ tests was, for many years, within our comfort zone. Think about it - it is a proven, widely understood, relatively easy to admini...