Consumer research undertaken by the Financial Conduct Authority (FCA) found 40% of consumers do not exercise their option to switch and instead purchase an annuity from their existing pension provider. The regulator found six key reasons why.
1) Documentation While some firms have better documentation than others, documentation mostly provides customers with information about shopping around. However, messages are not always consistent,...
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Also introducing administration fee
Case opened on 13 November
Seeking assets with social and environmental impact