Mundy's moment: Great lessons from business failure and recovery

clock • 5 min read

Wandering past my bookshelves recently, one of my favourite business books caught my eye.

Best Served Cold by Malcolm Walker, founder and chief executive of frozen food retailer Iceland, is a fast-moving rollercoaster journey through the rise, fall, and recovery of both Iceland and Walker. The title is a simple play on words reflecting both the core Iceland business but, (importantly for Walker) the revenge he took on Bill Grimsey, who replaced him as chief executive and then invited the Serious Fraud Office to investigate Walker's share sales (against which no action was ever taken). Given Walker, who founded the business almost 50 years ago, has managed it through a numb...

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